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FAQ

What methods of payment do you accept?
we accept All Credit/debit cards.

Do you offer wholesale pricing?
We offer wholesale pricing on a very limited basis. Please email us to contactus.gallery62@gmail.com for more information about it.

How safe is my personal information? 
We stick to highest industry standards to protect your personal information and therefore we use a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process, that way it is only being use to complete your requested transaction and not subsequently stored.

Why won't you accept PayPal? 
We accept credit cards only since PayPal plans for online merchants are very expensive with high fees and we do not want it to reflect on the product's price.

I have put a wrong shipping address and/or picked a wrong product/size/style. Can i change it?
If this happens to you, contact us as soon as possible at contactus.gallery62@gmail.com, we will make our best efforts to take care of it and find the best solution.

How long will order processing take?
Orders typically take up to 4 days to process before they ship.

How long shipping time takes? 
Shipping time usually takes between 12-35 business days, excluding weekend and holidays during holidays it may some slight delays.
Average transit times are received in 3 weeks.
*There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; delivery issue is the responsibility of the shipping company.

I ordered more than one item, and i only received one item. Is that o.k?
We do our best to reduce cost on your end so that you don't have to pay high taxes/premiums to get your items! If you place an order with us for multiple items it is more than likely going to be shipped in more than one package. Please allow some time for all of your items to arrive.

How do i wrap my canvas print around a wood frame?
Click HERE to see a video explanation about it.

Can i cancel my order?
Yes. Cancellations must be made within 24 hours of order placement.
Send us an email within 24 hours and let us know the reason why you wish to cancel your order.